Returns and Exchanges

We like to think we're pretty cool when it comes to returns. Here are the guidelines.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. But up until then, we'll do everything we can to make it right!

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. We say this to protect ourselves, but if you already wore your shirt for a workout or race and it didn't fit right or perform like you had hoped, just let us know and we'll make it right.

To complete your return, we'll require a receipt or proof of purchase, which you should have in your email. If you can't find it, let us know your info and we should be able to look up your order.

To request a refund or exchange, contact us here or by sending an email to customerservice@nomeatathlete.com. Please let us know your name, order number, and situation (whether you'd like a refund or an exchange, and for what size), and we'll get back to you with instructions on how to proceed with sending back your item.

Shipping Instructions

If you need to return something and you live in the U.S., we'll email you a return label, so that you don't need to pay anything to ship the product back to us! 

That return label will be pre-printed with our address, but if for some reason you need to know where to return things, they should go to:

No Meat Athlete

2156 W. Fulton Street

Chicago, IL 60612

Please note that international (non-U.S.) shipping costs are non-refundable, and you are responsible for your own return shipping from outside the United States. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)

If you are approved for a refund, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a few business days.

If we've let you know that a refund is on its way but you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@nomeatathlete.com.

Sale items 

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded. It's possible, but not guaranteed, that sale items can be exchanged for another size, depending on our stock of alternate sizes and whether or not the item has been discontinued.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

That's it!

See, told you we were straight-shooters. ;)